When we arrive, the receptionist charges us a much higher amount than the one booked on your site. We dispute. The receptionist and the manager say they do not know you and have not received a deposit for this reservation and that the prices you offer are fanciful and do not match their reality. So the balance does not correspond at all to the reservation. However, they have 2 reservations in our name but no deposit. For us the story is not very understandable and we are suspicious, because in the end we are left with a plus to pay € 570. We told ourselves: it's a scam, and for a beginning of stay it does not put us in confidence. But what to do ? It was 9pm and we were accompanied by 4 children exhausted by the trip, at least we still had a roof. Today, we are still in doubt, because between the down payment, the deposit and the final payment, it remains confused, and that deserves explanation. When we arrive, the receptionist charges a much higher than the one booked on your site. We dispute. The receptionist and the manager say they do not know you and do not know where they are, and do not match their reality. So the balance does not correspond to all the reservation. However, they have 2 reservations in our name but no deposit. For us the story is not very understandable and we are suspicious, because we have a scam, and we have not heard of it. But what to do? It was 9pm and we were accompanied by 4 children by the trip, at least we still had a roof. Today, we are still in doubt, because of the payment, the deposit and the final payment, it remains confused, and that deserves explanation.
Staff - very friendly and helpful. Property - looks great, fun. Food - good. Location - close to subway, and walking distance to sites. Room - clean, cozy. Rooftop bar - awesome! I'll be coming back soon.
Spacious enough room, and nice. Cool environment - very artsy. Great bar and restaurant. I'd give a 11/10 for the value.
I had to pay more on my arrival than what I booked with Booking.com.
I had to pay more for a "late check-out" than was not written anywhere.
Insect in the bathroom.
The personnel is not nice at all.
I really believe an Airbnb is better for the price.
A very welcoming and pleasant staff! A great location to visit Manhattan !! But very old premises and really limited !! She would need to enter! But always clean!
Room was spacious, had privacy.
Able to check in late at night.
Dirty, expensive, and even no blanket to sleep!
Close to Central Park and Metro
Cheap and good location
Good kitchen suply, nice staff
good surprise, enough for young people, clean, quiet, nice
This hostel was one of the cheapest available and offered female only dorms. The location was also convenient as although it is not downtown, it is a very short walk from the metro line 1. Wifi worked well although only in reception which is also the kitchen, so at times very crammed.
Kitchen, fridge, knife abd fork.
Excellent location, just 2 blocks from Central Park and 1 from subway. Nice and helpful staff with which you can communicate well in Spanish :)
Location is great, so close to the subway.
Its a really safe hotel in a beautiful and safe neighbourhood. Its really peaceful as well.
It was a bed to sleep in - cheaper than most hostels.
I really liked the location
Staff were very helpful & nice
The location was nice and we had a private room for the two of us with a private bathroom where both were clean q.b.
The rooms were good value for money and it was in a good location. If like me you aren't too bothered with niceties it is OK for a few nights. The staff are lovely and really helpful.
The location and proximity to the subway was great. The air conditioner in the rooms were also a definite life saver.
Staying in a classic building in a great location, close to subway
- It has an elevator (rare thing in NYC);
- The bedroom on 1st floor (102) is really good, if you can, book this one!!
- The guys from the front desk are very helpful, specially Arthur, you can always count on him;
- 3 subway lines really close to the hostel (1, C e D);
- If you need to print something, the have printers (you'll have to pay for it but it's not so expensive);
- Close to Central Park;
- The price is OK for Manhattan.
It clean and organized.
Average hostel but ideal location
Rooms are for 2 people so there is enough space, breakfast is ok but for the price they could offer more. The area is super nice, very close from subway and the Museum of natural History, but far from midtown.
It's actually a good and secure environment and the staff are friendly and eager to please and satisfy guests
I love wifi and bathroom
I like that it is close to the subway
Great location, friendly staff and excellent value for money make this hotel an excellent choice for a stay at NYC. Would come back.
Really good in a nice neighbourood
Auberge Fit Hotel
Perfect location next to central park hostel secure with video surveillance. cloth and towel clean internet works very well even at several breakfast a little modest in terms of choice but enough to master the locker of the cham